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FAQ
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  • What is your minimum order quantity (MOQ)?

    Our standard MOQ is 500 pieces per design for OEM orders. However, we offer flexible solutions for new partnerships and can discuss adjusted quantities based on your specific product requirements and growth plans.
  • What materials do you use for kitchen knives?

    We work with a variety of premium materials including SS 3Cr13Mov, 5Cr15MoV, 7Cr17Mov, 9Cr18Mov, German 1.4116 steel, Japanese VG-10, and Damascus steel for blades. For handles, we offer options like Pakkawood, G10, Micarta, stabilized wood, and premium plastics — all FDA and LFGB certified.
  • How long does the production process take?

    Typical production lead time is 30-45 days after sample approval, depending on order quantity and complexity. We also offer expedited production options for time-sensitive projects. Shipping time varies by destination, typically 20-45 days by sea freight.
  • Can you help with knife design and packaging?

    Absolutely! Our ODM services include complete design support — from initial concept sketches to 3D renderings and prototype development. We also offer custom packaging design services including gift boxes, magnetic closures, and eco-friendly options with your branding.
  • What quality certifications do your products have?

    Our products meet international standards with FDA, LFGB, DGCCRF, and BPA-free certifications. We can also facilitate additional testing and certifications based on your target market requirements, including EU regulations, Prop 65 compliance, and custom third-party inspections.
  • Do you offer sample services?

    Yes, we provide sample services for all serious inquiries. Sample costs vary based on complexity and are typically refundable against your first order. We recommend starting with samples to evaluate our quality, craftsmanship, and ensure the product meets your expectations before proceeding with full production.

Free Samples

Customize fee returnable

Self-inspection

Offer pro inspection report

Product Warranty

After-sale guarantee for 2 years

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Tel: +86 139 2200 2003
WhatsApp: +86 138 2764 9587
E-mail: knife@fulwin.net
Add: Hl2, Nawei District, Dongcheng, Yangjiang, Guangdong, China

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